Return Policy

1. Return Period

• You may return most items within 30 days of receipt for a full refund or exchange.
• Items must be returned in their original condition, including all tags, packaging, and accessories.

2. Non-Returnable Items

• Certain items are non-returnable for hygiene or safety reasons. These include [list specific items like socks, swimwear, or custom products].
• Final sale items cannot be returned or exchanged.

3. Return Process

• To initiate a return, obtain a Return Authorization Number (RAN) by following the instructions on our website or in your order confirmation email.
• Pack your item securely in the original packaging, including a copy of the receipt or order confirmation.
• Clearly write the RAN on the outside of the package.
• Ship your return to the following address:
  STR8SHREDDN Returns
  [Return Address]
  [City, State, ZIP Code]

4. Shipping Costs

• If the return is due to an error on our part or a defective item, we will cover the return shipping costs.
• For all other returns, customers are responsible for the return shipping costs.

5. Refunds

• Once we receive and inspect your returned item, we will process your refund within 5-7 business days.
• Refunds will be issued to the original method of payment.
• Please note that original shipping charges are non-refundable.

6. Exchanges

• If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Items

• If you receive a damaged or defective item, follow the instructions provided with your order or on our website for reporting such issues. We will arrange for a replacement or refund.

8. Contact Us

• For any questions regarding our return policy, please refer to our website or the customer service section in your order confirmation for further assistance.